That’s Not What I Meant

DE_WD0815.indd“…and a few moments after the Countess had broken the traditional bottle of champagne on the bows of the noble ship, she slid slowly and gracefully down the slipway, entering the water with scarcely a splash.”

Ambiguity can add humor to communication (see above), but in the workplace, when we’re dealing with thousands of dollars of product, ambiguous terms and phrases can be dangerous.

Click to read the entire From the Field article at Window & Door magazine.

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